We’re going to begin this article with a bold, yet painfully true statement: As a business owner, there is no resource more valuable to you than time. Think about it. [...]
Continue ReadingThe take-a-number system is outdated technology. Unfortunately, too many businesses are still restricted by this old-school ticket printing machine. The take-a-number process was made infamous by confusing lines at McDonald’s and impersonal interactions with large businesses. If you’re using a take-a-number system, you run the risk of worsening your customers’ experience, creating a stressful work […]
Continue ReadingHairstylists have it tough. Balancing client expectations, complaints, payments and other front-end tasks with back-end tasks such as accounting and employee scheduling can be a nightmare. Stress levels can certainly reach critical mass quickly. On top of all that, you need to manage appointments. Different times, no-shows, and cancellations are all big factors here. In […]
Continue ReadingPeople hate to wait. On average, people will overestimate time spent waiting in line by 36%. Technology has made everything so quick and easy that having to slow down your whole day for a single task feels borderline torturous. Fortunately, even the age-old industry of queuing up is getting a makeover with booking apps that […]
Continue ReadingFor those who have just turned 16 years of age, what could possibly be more exciting than getting your driver’s license? You take all the necessary courses. You put in the practice hours with mom and dad. Finally, you’re ready to take your road test. As you walk into the DMV, your excitement levels reach […]
Continue ReadingIf you’re interested in delivering a better customer service experience, you need to reduce waiting times. Let’s talk about queues, and how you can prevent your clients from waiting “in que” for far too long.
Continue ReadingYou’ve finally done it. You’ve decided to join the future of scheduling and switch from your outdated traditional scheduling system to scheduling software. And with the long list of benefits associated with scheduling software, how could anyone blame you? You’ve got a business to run. That means your list of tasks is piling up, you’re […]
Continue ReadingDo you enjoy scheduling appointments by phone? Even if you don’t suffer from phone anxiety, chances are the answer is no. No one enjoys the administrative headache of scheduling things. While technology has helped streamline the process of web scheduling, going back and forth with emails is a chore for any harried professional trying to […]
Continue ReadingWhether you’re an education provider or in charge of training and upskilling in a large multinational corporation, inspiring learner engagement is one of the biggest challenges you’ll face. As if this challenge wasn’t already difficult enough, large-scale lockdowns, and travel bans in large countries like Australia and the US, make safely gathering students in one […]
Continue ReadingAre you using some sort of calendar on your business laptop? Are you using a Microsoft Excel template? Or are you still living in the dark ages and using a pen and paper scheduling system? Now stop and ask yourself a second question: Is your current method of appointment scheduling getting in the way of […]
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