We’re going to begin this article with a bold, yet painfully true statement: As a business owner, there is no resource more valuable to you than time. Think about it. [...]
Continue ReadingEvery business has a well defined target audience. It depends partly on the products or services a company offers and partly on the preferences of the company. It is absolutely normal for a company to have a multitude of products or services catering to multiple audiences, and that is where things get a little complicated […]
Continue ReadingLet’s face it. Running a hair salon can be incredibly challenging. Not only do you have to keep clients happy and provide exceptional service, but there’s all of the background work that the public doesn’t see. From accounting to managing employees, it can turn into a daunting endeavor very quickly. On top of that, you […]
Continue ReadingEveryone hates waiting in a queue. That’s not just a generalization – it’s psychology. Clever businesses know this and find the latest ways to minimize wait times for customers to create a more positive experience. A classic example of this is at Houston Airport, where disgruntled travellers would complain about having to wait at the […]
Continue ReadingWhether it’s renewing your license or waiting for a Big Mac at McDonald’s, there is almost nothing worse than waiting in a long lineup. Most people have places to be. Busy lives to attend to. Why would they want to spend a half-hour or even more waiting in line? In fact, a half-hour is being […]
Continue ReadingWondering why your company isn’t nailing those 5-star reviews? Are you stuck on 4-stars even though your reviewers aren’t giving you any specific reasons why or suggestions for improvement? You’re not alone. Chances are your customer experience isn’t as streamlined as it needs to be. When US businesses lose $62 billion every year due to […]
Continue ReadingQueuing is an essential part of life. For someone camping overnight for the latest iPhone, waiting in line is a thrilling experience. For a family with small children waiting to check-in for their flight, it’s a mind-numbing nightmare. Whether we like it or not, we wait in line for something at least every week. While […]
Continue ReadingThe medical industry has it tough. Constantly stressed, often overworked, and being counted on to consistently provide a flawless service to the public are just a few of the culprits here. Add to that the constant need to manage appointments and you’ve got yourself a recipe for disaster. Think about the last time you went […]
Continue ReadingAs business processes become more advanced and automated, the pen-and-paper appointment book has become a thing of the past. With the rise of online shopping and the impact of a global pandemic, businesses must offer online booking to succeed and ensure a quality (and safe) service to their customers. But what are the problems associated […]
Continue ReadingWho doesn’t love free stuff? No matter what you find yourself in the market for, the thought of getting something for free is endlessly exciting. It’s no wonder why marketers are constantly using this tactic to help secure some elusive sales. The world of appointment scheduling software is no different. So many different companies these […]
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